Returns & Exchanges

At Blackbird Mountain Guides, we want you to be fully satisfied with your technical apparel and mountain gear. If your purchase doesn't meet your expectations, we offer a 30-day return window for items in new, unworn condition with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging and include a copy of your packing slip to ensure faster processing.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.